Privacy Policy
Effective date: June 2026
Berry Deep (Pty) Ltd ("Berry Deep", "BerrySure", "we", "our", or "us") is committed to protecting your privacy and safeguarding the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the BerrySure platform, our website, or any related services.
Information we collect
We may collect personal information that you voluntarily provide when creating an account, communicating with us, or using our services. Depending on how you use BerrySure, this may include:
- Name and contact information
- Identification or business information where required
- Policy or insurance-related information
- Documents uploaded to the platform
- Account credentials
- Communication preferences
- Technical information such as browser type, device information and security logs necessary to operate and protect our services
We only collect information that is reasonably necessary to provide our services or comply with applicable legal obligations.
How we use your information
Your information may be used to:
- Provide and maintain our services
- Authenticate users and secure accounts
- Respond to enquiries and provide customer support
- Improve the performance, reliability, and security of our platform
- Communicate important service updates where necessary
- Comply with legal, regulatory, or contractual obligations
We process personal information only for legitimate business purposes and in accordance with applicable laws.
Sharing of information
We treat your personal information as confidential.
We do not sell, rent, trade, or otherwise share your personal information with third parties for marketing or commercial purposes.
Information is only disclosed where:
- You have provided consent;
- It is necessary to provide the requested service;
- It is required by law, regulation, court order, or lawful request from a competent authority; or
- It is necessary to protect our legal rights or prevent fraud, abuse, or security threats.
Data security
We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
While no online service can guarantee absolute security, we continually work to maintain industry-appropriate safeguards to protect the information entrusted to us.
Data retention
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or to satisfy legal, regulatory, or contractual requirements.
Your rights
Subject to applicable law, you may have the right to:
- Request access to your personal information;
- Request correction of inaccurate or incomplete information;
- Request deletion of personal information where legally permitted;
- Object to or restrict certain processing activities; and
- Withdraw consent where processing is based on consent.
Requests may be subject to verification and applicable legal requirements.
POPIA compliance
Berry Deep is committed to processing personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African privacy laws.
Changes to this policy
We may update this Privacy Policy from time to time to reflect legal, operational, or service changes. The latest version will always be published on this website.
Contact us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us at [email protected].