Frequently asked questions
Brokerage staff, operations and claims administrators, underwriter partners, and invited clients. Teams work in the broker workspace; clients sign in through the client app when your firm enables it.
Clients, vehicles, policies, claims, documents, and activity sit on one file. Broker, underwriter, and client environments share that record chain rather than maintaining separate copies.
BerrySure is built for regulated insurance operations and is POPIA-aware among applicable privacy frameworks: role-based access, secure cloud storage, encrypted connections, claim activity, and admin PIN for sensitive functions. BerrySure is not a licensed insurer and does not replace your organisation’s compliance obligations.
Yes. Invited clients can view claim progress, policy-related documents, and updates from the client app—without calling the brokerage for every status check.
Motor and glass claims are core workflows, with attachments and history tied to the client and vehicle record. Policies, documents, and portfolios sit in the same workspace.
BerrySure is designed for broker–underwriter collaboration: shared claim context, documents, and status so intermediaries and underwriter partners stay aligned on the same record.
Book a demo from the Contact page. Existing users sign in as Broker, Underwriter, or Client. There is no public pricing or self-service billing on this website.